Download Our Mobile App

Search for the Three Notch EMC mobile application on the App Store or Google Play.

With this app you can:

• Access your account
• View your invoices
• Pay your bill

The application is free to download and easy to use.

Mobile App FAQs

• Is my device supported?
  • Our Mobile App is supported on the following platforms:
    - iOS 7.0 or later (iPhone, iPod touch, and/or iPad)
    - Android 2.3.x and 4.x.x
• Is the Mobile App secure?
  • Yes! All critical information is encrypted in every transaction run through the App and no personal information is stored on your mobile device. However, choosing the “Stay signed in” option would allow any person with access to your device to access your account.
• What features does the Mobile App have?
  • The Mobile App gives you the ability to :
    - view your accounts
    - view your bills
    - make secure payments directly from your mobile device
    - view your payment history, including viewing a pdf of your bill
    - sign up to receive alerts and reminders
    - map the utility location(s)
    - contact us via email or phone
• How do I get the Mobile App for my phone?
  • Simply look for our name in the App Store or in the Google Play Store. In Google Play Store, if you can't find our App, that likely means your phone is not supported
• Do I have to buy the Mobile App?
  • No. Our Mobile App is completely free to download and install.
• I have five accounts. Can I see them all in the Mobile App?
  • Yes. Once you've logged in, you'll be directed to a list of all of your accounts. To see the details for a specific account, simply select that account to see the details of the account.
• How current is the account information I see in the Mobile App?
  • The information you see in the Mobile App is shown in real-time, so it's always accurate. However, if you keep your Mobile App open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.
• How do I view my bill through the Mobile App?
  • Our App will display PDF versions of your available bills using the PDF reader you have on your smart device. We support and recommend the Adobe PDF reader for the best results on Android devices. On Android devices, if you do not have the Adobe PDF reader already installed, our App may prompt you to install it from the Google Play Store to ensure you are able to display and view your PDF bills correctly.
• How do I find your offices and payment locations? Do I have to log in first?
  • You do not have to log in to view addresses or maps to our office locations or even to get our contact information. Simply open the App and choose the "Contact" or "Location" icon at the top of the login screen.